THE RAIL
Five shops, one shift, in the order the calls came in.
7 TICKETS · SCROLL →7 TICKETS ↓
7:58 AM
AUTO
Brakes grinding, hoping to get in today
Booked 9:15 AM, bay 2
→ texted to TECH
9:20 AM
HVAC
AC's not blowing cold, house is 84°
Booked same day, 1–3 PM window
→ texted to DISPATCH
11:15 AM
RESTAURANT
Rehearsal dinner, party of fourteen, this Friday
Booked 7:00 PM Friday, back room held
→ texted to MANAGER
1:40 PM
SALON
Bridesmaid dropped out, need a blowout Saturday
Booked 10:00 AM Saturday, chair 3
→ texted to STYLIST
4:40 PM
DENTAL
Cracked a molar on a pretzel, it hurts
Booked 8:00 AM tomorrow, first chair held
→ texted to FRONT DESK
END OF SHIFT
FRONT DESK — VONA
0 MISSED · 0 ON HOLD · 0 VOICEMAILS
SAMPLE DAY, ONE SHOP — 19 calls answered, 15 texted to the crew, 7 booked.
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